Privacy Policy
1. Information We Collect
We may collect and process the following types of personal data about you:
a. Information You Provide
Contact Information: Name, email address, postal address, phone number, etc., when you create an account, contact us, or subscribe to our services.
Account Details: Username, password, and other information required for setting up your account.
Payment Information: Credit card or bank details for processing payments.
b. Information Collected Automatically
Usage Data: IP address, browser type, device information, and pages visited, collected through cookies and similar tracking technologies.
Log Information: Details about your interactions with our website, such as access times, and any errors or crashes.
c. Information from Third Parties
Third-Party Services: If you log in using social media accounts or link third-party services, we may collect data from those services (e.g., profile information, friend lists).
2. How We Use Your Information
We use your personal data for the following purposes:
To Provide Our Services: Process transactions, manage your account, and deliver customer support.
To Improve Our Website: Analyze usage patterns to improve and customize your experience.
To Communicate with You: Send service-related emails, notifications, or marketing messages, provided you have given consent for marketing.
To Ensure Security: Monitor and prevent fraud or unauthorized access to our services.
To Comply with Legal Obligations: Respond to legal requests, protect our legal rights, and comply with applicable laws and regulations.
3. Legal Basis for Processing
We process your personal data on the following legal bases:
Performance of a Contract: To provide you with the services you requested.
Consent: When you give us explicit permission for specific uses (e.g., marketing).
Legitimate Interests: For security, improving our services, or protecting legal rights.
Legal Obligation: Where we are legally required to process your data.
4. Sharing Your Information
We may share your data with third parties under the following circumstances:
Service Providers: Trusted third parties that help us operate our website (e.g., hosting, payment processors, analytics).
Legal Compliance: When required by law, we may share data to comply with legal proceedings or law enforcement.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the new owners.
We do not sell your personal data to third parties.
5. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security. If you believe your account or data has been compromised, please contact us immediately.
6. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements.
7. Your Data Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data in certain circumstances.
Restriction: Request to restrict processing of your personal data.
Data Portability: Request to transfer your data to another service provider.
Objection: Object to processing based on legitimate interests or direct marketing.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to track your use of our website and improve your experience. You can control or disable cookies through your browser settings. For more details, please see our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before submitting any personal data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed of how we are protecting your data.
This Privacy Policy is designed to comply with the UK GDPR and other relevant privacy laws.